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Chatbot development

Build Smarter Chatbots, Faster

Go beyond basic scripts with Urban AI Labs’ tailored AI chatbot development. Design, deploy, and scale conversational agents with us that learn, adapt, and deliver ROI—whether for customer service, sales, or internal workflows.

Why Custom Chatbot Development?

Off-the-shelf chatbots fail to address niche needs. Our solutions combine cutting-edge AI with your unique workflows, data, and brand voice to solve real business challenges.

a computer circuit board with a brain on it

a computer circuit board with a brain on it

✅ Hybrid AI Architecture
Mix rule-based logic with NLP and machine learning for precision and adaptability.

✅ Omnichannel Ready
Launch chatbots on websites, apps, SMS, WhatsApp, Slack, and more.

✅ CRM & API Integrations
Sync with Salesforce, HubSpot, Zoho, or custom databases for personalized interactions.

✅ Conversation Analytics Dashboard
Track metrics like engagement, fallback rates, and conversion paths.

✅ White-Glove Maintenance
Get ongoing updates, training, and support post-launch.

Key features

Benefits for your business

What You’ll Gain with Custom Chatbots

Resolve Queries 10x Faster

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red and black abstract painting

Cut customer wait times from hours to seconds with instant, accurate responses.

space rocket with flames

space rocket with flames

QR codes close-up photography

QR codes close-up photography

Boost Conversion Rates
by 35%

Guide users from discovery to purchase with proactive, context-aware nudges.

Easily add new features, languages, or channels as your business grows.

Future-Proof Scalability

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turned on black and grey laptop computer

Unlock Customer Insights

Analyze chat data to identify trends, pain points, and upsell opportunities.

Real-World Applications

Practical Applications of AI: Streamlining Business Processes

Customer Support

Automate ticket resolution, FAQs, and post-purchase follow-ups.

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two grey plastic action figures sitting on floor back to back

E-Commerce

Recommend products, track orders, and recover abandoned carts.

Streamline employee onboarding, password resets, and policy queries.

HR & IT Helpdesks

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person holding white ipad with black case

people sitting down near table with assorted laptop computers

people sitting down near table with assorted laptop computers

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man holding smartphone standing in front of calm body of water

Field Services

Dispatch technicians, schedule appointments, and provide real-time updates.

Frequently asked questions

How much does a custom chatbot cost?

Projects start at $15k, depending on complexity. We provide transparent quotes upfront.

What if my needs change post-launch?

Our team handles updates, new intents, and scaling.

Can chatbots integrate with my legacy systems?

Yes, we specialize in connecting chatbots to APIs, ERPs, and outdated software.

Do you have Industry-Specific Expertise?

We’ve built chatbots for healthcare, fintech, logistics, and SaaS - no use case si too complex.

Do you offer multilingual chatbots?

Absolutely. We support 50+ languages, including regional dialects.

What about compliance?

We develop GDPR-, HIPAA-, and PCI-compliant architectures with audit trails.

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Ready to Automate Conversations Your Way?

Stop settling for generic bots. Build a chatbot that thinks like your team.

I want to discuss my requirements